I don’t think we could have chosen a better place for someone we all loved so much….The medical care was top notch as one would expect, but it was the extra little things that made all the difference. Everyone from the reception team to the butlers, the care staff, nurses, and cleaners to the GM, went above and beyond even the highest expectations. There was a real sense of care, not just of undertaking a job. Everyone knew mum’s name and her story, and they made her feel loved and safe.
Resident’s family member