Aged Care Living

The Helier has pioneered a unique private paying care model that has the flexibility to accommodate your specific needs and preferences within a carefully tailored care plan, delivered by an experienced and dedicated care team.

  • 24/7 Care

    Our round-the-clock care offering gives you the most important of luxuries – peace of mind. With a dedicated team on hand at all hours of the day, you’ll be in the very best of hands.

    *Specialist dementia care (secure dementia care or psychogeriatric care) is not available in a Care Residence at The Helier. Please discuss the options available to you with our sales consultant.

  • Physical Therapy Room

    To support residents undergoing rehabilitation, our Physical Therapy room has been kitted out with specialised Scandinavian HUR gym equipment, so that you can have your physical therapy appointments in a private space just moments from your door.

  • Bespoke Culinary Experience

    Enjoy first class dining choices prepared by our Executive Chef, Charles Pihera. All meals are specifically designed with optimal nutritional value and can be customised to meet your dietary requirements and taste preferences.

  • Entertainment made easy

    Our dedicated resident and lifestyle coordinator will arrange events, entertainment and access to companions for outings and experiences. Entertainment is based around learning, connection, relaxation and enjoyment – so you can continue to stay active in your favourite pastimes.

What type of Aged Care Living is right for you?

Rest Home Care

If the level of support you need is more than you’re able to get at home, then we’re here to help. Our team can assist with all your daily needs, including shopping, meal preparation and taking your medication, so you and your family can rest assured that you’re well supported, every day.

Hospital Care

If your care needs include more complex medical or mobility concerns, then our team can provide full Hospital level care suited to you. Our personalised approach ensures that what you need and want is at the centre of every decision.

Short Term Stay

We offer short term stays if you need additional support to recover from surgery or illness before you’re ready to go back home. It can be refreshing to enjoy a change of scenery, make new friends and give your usual carers a break or a holiday. 

Palliative and End-of-Life Care

Our team is trained to provide the highest quality Palliative and End-of-Life Care, taking a holistic approach to your needs and wishes. We not only ensure that you are as physically comfortable as possible, but we also look at your spiritual and cultural needs, as well as those of the friends and family supporting you.
Helier Care

Nursing at the forefront

We know that high-quality clinical care is critical as we get older. That’s why our nurses and care associates get to know you personally, providing care that blends personal knowledge, with the best clinical practice. It is this mix of knowledge, empathy, and skill that makes The Helier nurses and care associates able to deliver tailored personalised care.

Nurse Practitioner

Nurse Practitioners

To complement our skilled Registered Nurses, we also have a team of Nurse Practitioners, providing the same services as your GP and available when you need them. Oceania Nurse Practitioners are integrated into our care process, providing greater vigilance, getting to know you so they can spot things early and build preventative care measures unique to you.

Nurse Practitioners are advanced registered nurses who are experienced in providing the highest level of clinical and gerontological care. This enables them to assess patient needs, order and interpret diagnostic and laboratory tests, diagnose disease and formulate and prescribe treatment and care plans. They are regulated under the Nursing Council of New Zealand.

Personalised Care Plans

Personalised Care Plans

Our Personalised Care Plans include your likes and dislikes across 18 key aspects, from medical history and risk of falls to family relationships, culture, socialising, activities and spirituality. Updated every six months, they enable us to get to know you and provide the highest quality aged care experience, unique to you.
Activities

Activities

Maintaining social connections and doing things you enjoy is vital for emotional and physical wellbeing. That’s why we offer a range of activities to help you to continue to enjoy all the moments in life you love. Whether you want to get out and about to explore beaches and parks or enjoy music, dance or having friends over for a special lunch – there’s something for everyone.

Types of accommodation

Care Residences

Care Residences

All Care Residences come complete with high end fittings a heat pump and full en-suite bathroom, as well as a kitchenette with a fridge and a kettle – perfect for making a hot drink when friends and family come to visit.

You own the right to occupy your Care Residence, so you can personalise it with your favourite furniture and treasured pieces.

As The Helier Care is privately funded, our Head of Care Services will conduct a personal visit and assessment of the level of care required to accommodate all residents.  This means that a Health New Zealand – Te Whatu Ora assessment is not required.

*Specialist dementia care (secure dementia care or psychogeriatric care) is not available in a Care Residence.

Couples Care Residence

Couples Care Residence

A Couples Care Residence offers the same assistance and comfort as an individual care residence, but with the reassurance of having a loved one right by your side. Within your care residence, you’ll enjoy a private ensuite, large living area and kitchenette. You will own the right to occupy your Couples Care Residence, so feel free to bring along your own home comforts to really make the space your own.

To accommodate the both of you, our Couples Care Residence are more spacious and designed to keep you living together. All our couples will be assessed by our Head of Care Services to establish a care plan to suit both of your ongoing individual needs*. This means that a Health New Zealand – Te Whatu Ora assessment is not required.

*Specialist dementia care (secure dementia care or psychogeriatric care) is not available in a Couples Care Residence.

Amenities

Intimate Dining Room
Intimate Dining Room
Housekeeping
Housekeeping
Spacious Communal Lounge
Spacious Communal Lounges
Personal Laundry Valet
Personal Laundry Valet
Butler Service
Butler Service
Car Service
Car Service
Swimming Pool and Spa
Assisted Access Areas

Frequently Asked Questions

Do I have to have a NASC needs assessment?

No, you do not need to have a NASC needs assessment as you are paying for private care. Our clinical team at The Helier will do their own assessment to create a personalised care plan that meets your requirements. Specialist dementia care (secure dementia care or psychogeriatric care) is not available in a Care Residence at The Helier. Please discuss the options available to you with our sales consultant. 

Can someone take me to my medical appointments?

Yes, our chauffeur driven van can take you to your medical appointments, subject to booking and availability.

Will my dietary requirements be accommodated?

Yes, our Executive Chef and culinary team will prepare all of your meals in line with your care plan.

When can my friends & family visit?

They are welcome to visit from 11am onwards. 

What happens with my laundry?

We have a personal laundry valet who will take care of all of your laundry requests.